Privacy policy
Last updated 24 September 2026
Information we collect
We collect account, contact, identity, device, transaction, support, and security information needed to operate and protect the service.
How information is used
Information is used to provide accounts, review requests, verify identity, maintain financial and audit records, prevent abuse, provide support, and meet legal obligations.
Storage and access
Identity documents are private. Access is restricted to authorised reviewers and is recorded. Passwords are stored as one-way hashes, and stored service credentials are encrypted.
Retention and requests
Some financial, security, and audit records must be retained. Contact support to request access or correction of eligible personal information.